Mango Teleservices – Technical Capabilities
Mango Teleservices has successfully designed, installed, and configured numerous technical systems using in-house resources and expertise. Over the years, we have defined and implemented processes to integrate and manage clients such as telecom operators, international carriers, ILD operators, and regulatory bodies including BTRC, NMC, and BCC.
We have effectively bridged technical solutions with partner stakeholders and operations, ensuring seamless collaboration. Our operations are supported by automated CRM, a 24/7 Network Operations Center (NOC), and committed MTTA & MTTR standards. Mango is backed by an experienced and well-trained team.
Mango is highly familiar with Certifying Authority (CA) technology and processes, having successfully designed, configured, and integrated similar systems in the past. This unique capability sets us apart from other organizations.
For CA operations, Mango did not require additional resources. Our in-house team implemented the full CA system and processes, leveraging existing infrastructure already optimized to handle CA requirements. Mango CA is built on a state-of-the-art private cloud infrastructure, supported by a robust data center, power systems, server arrays, storage, networking, redundancy through a disaster recovery site, utility and safety systems, CRM, and NMS.
This ready infrastructure allowed us to adopt CA requirements quickly while ensuring proven quality of service. We take pride in the fact that the entire PKI architecture has been built by 100% Bangladeshi engineers and experts.
Capabilities & Infrastructure
Mango Teleservices combines over two decades of telecom and technology expertise with robust infrastructure to deliver secure, reliable services. Our team has successfully designed, installed, and integrated complex systems for telecom operators, international carriers, and regulatory bodies, ensuring seamless collaboration across stakeholders. Operations are supported by automated CRM, a 24/7 Network Operations Center, and strict MTTA/MTTR standards, backed by highly trained professionals.
For Certifying Authority operations, Mango leverages its state-of-the-art private cloud infrastructure without requiring additional resources. Our data center, server arrays, storage, networking, disaster recovery site, and utility systems are fully optimized to meet CA requirements. This readiness enabled rapid adoption while guaranteeing proven service quality.
We take pride in building the entire PKI architecture with 100% Bangladeshi engineers and experts, reflecting our commitment to local innovation, national capability, and secure digital transformation for Bangladesh.